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How to Pay Your Invoices Online

Hands holding a tablet on a wooden table with a cup of coffee.
You can pay your invoices online. You can find all your invoices for your account under "My Dashboard."

For International Customers

Some of our customers are served by distributors we have partnered with for specific locations. You must order from one of our distributors if you are located in one of the following locations: Africa, Australia, Brazil, Canada, China, Europe, Hong Kong, India, Indonesia, Israel, Japan, Macau, Malaysia, Mexico, New Zealand, Philippines, Singapore, South Korea, Taiwan, R.O.C., Thailand, or Vietnam. You can determine your applicable distributor here. For all other international customers, you can contact our international sales team at [email protected].

All other international customers and customers within the United States, follow the instructions below to review and pay your invoices online.


Follow the steps below to pay your invoices online. The screenshots below are for paying an invoice on a computer, but our site is optimized for tablets and mobile devices.

Step 1. Log In

Log in to your web profile by clicking “Log In” at the top-right corner of your screen. You will have to be logged in with an account associated to pay invoices online.

Location of log in and create a profile link

If your profile is already associated with an account, you are ready to proceed. If not, you will need to associate your account before making a payment online.

If you aren’t sure whether your organization has an account, please check with your own organization to confirm the account number. If you are unable to confirm, please contact our customer experience team. Our account application is quite thorough, and you don’t want to complete the application if someone has already set up an account. We have been running for almost a century, so we have accounts established with many academic institutions and corporate organizations. You will spend time filling it out, and the new accounts team will reject your duplicate application. If you are absolutely sure that an account is not available for your organization, please complete the new account application. Once you have an account associated to your web profile, you will see pricing specific to your organization and be able to pay invoices online.  

Location of link for associating or creating an account

 

Step 2. Go to Your "My Dashboard"

Once logged in, from your profile menu, select “My Dashboard.” From there, click “Invoices” on the left-side navigation panel. You will see a list of all the invoices associated with your account.

my dashboard account feature

invoice menu 

Step 3. Pay a Single Invoice

Click the “Invoices” menu option to view all invoices for the selected account. The invoice listing page also displays the billing address, current balance on the account along with search filters such as Delivery address, Invoice number, Order number, Purchase order number, Date range and Status.

Select the unpaid or partially paid invoice you want to pay, then click “Pay Selected.”

pay a single invoice

For payment on single invoice, you may also click on the invoice link to go to invoice detail page, where additional information about the order, corresponding to the selected invoice is displayed. The invoice balance and the invoice number will be pre-populated. You may pay the total balance due or change the amount in the payment field for a partial payment. (NOTE: payment amount should not exceed the invoice balance.)

Complete the credit card information and billing address sections of the form, then click “Make Payment.” 

You may pay online only with a credit card. If you would like to remit payment by check or ACH / wire, detailed information is provided on invoice detail page.

make a payment

When your payment is processed successfully, a confirmation message will appear on the screen.

Step 4. Pay Multiple Invoices at Once

If you need to pay multiple invoices for the same account, go to “My Dashboard” and select "Invoices.” The page will display all invoices associated with that account.

how to pay multiple invoices

Select the invoices you wish to pay and click “Pay selected.”

The ‘Make a payment' page lists each invoice numbers that were selected and the total amount due for the selected invoices. The combined total balance must be paid in full, if paying for multiple invoices, there is no option for partial payment.

Option to pay multiple order invoices online. 

Complete the credit card information and billing address sections of the form, then click “Make Payment.” When your payment is processed successfully, a confirmation message will appear on the screen. 

payment is confirmed