An ATCC account is required to purchase products and services or view order history.
If your organization doesn't already have an account, you can apply for one directly from the website.
If your organization already has an account, you can associate the account to your web profile, for help on how to do this see how to associate an account to a web profile.
Before you begin Log in to your web profile, then start your application using either option:
- Click "Apply for a New Account" in the upper-right header.
- Click the down arrow next to your name, then navigate to My Dashboard → Accounts Management → Apply for a New Account.
The application has five steps. You must complete each step before moving to the next, but you can save your progress at any point and return later from My Dashboard > Accounts Management.
All new standard accounts default to Biosafety Level 0 (No Biosafety Level), secondary school accounts Biosafety Level 1. If your organization requires a higher biosafety level, you can request this per address after the account is created. Secondary schools cannot have accounts higher than Biosafety Level 1.
Step 1. Organization
Enter details about your organization. If you select a nonprofit designation, ATCC will verify your nonprofit status before approving your application.
Step 2. Billing
Provide your organization’s billing address. We recommend confirming this with your accounts payable department before submitting. Each account can have only one billing address. You'll also need to provide a billing contact. This should be the person in your organization who handles accounts payable, so ATCC can reach them if any billing questions come up.
Step 3. Shipping
Enter a shipping address for your organization. Do not use a P.O. box or residential address, as this will prevent your account from being approved. You can add building, department, and room details when placing individual orders, and you can add more shipping addresses after your account is approved.
Step 4. End Users
Enter information for at least one primary end user. You can add two additional end users or skip this step and move on; end users can also be added after account creation.
Step 5. Signatures
Before your application can be submitted, electronic signatures are required.
Standard accounts The applicant must sign electronically to submit the application.
Secondary school accounts The applicant must provide contact information for the following signatories, who will receive the application through DocuSign before review can begin:
- Biosafety Officer The person responsible for your organization's environmental and biological safety (e.g., a teacher or principal). They will sign documentation confirming biosafety level compliance and a supplemental form.
- Legal Signatory The person authorized to execute legally binding agreements on behalf of your organization (e.g., a principal or head of school). This signature is not required if a Material Transfer Agreement already exists for your organization under the same TIN.
- Applicant The person submitting the application. If any issues arise during review, ATCC Customer Experience will contact the applicant.
After you submit You'll see a confirmation page with next steps. To check the status of your application at any time, go to My Dashboard > Accounts Management.
If you have questions or run into any issues, contact us and we'll be happy to help.
