ATCC 2023 Holiday Shipping Schedule: We will be closed from December 22nd to January 1st. To ensure timely delivery, please submit orders in accordance with the following: Domestic orders no later than December 15th for shipment by December 20th 2023; International orders no later than December 12th for shipment by the first week of January 2024. We will resume our normal shipping schedule on January 2nd, 2024. Thank you for your cooperation.

Contact Us for Order Support

Note: International Customers - Determine Your International Distributor

Ordering online is the most convenient way to order your trusted cell lines, microorganisms, and associated reagents.

To help us answer your questions, please include your e-mail address and full name, your ATCC customer account number (if applicable), your organization's name and address (including country), and when applicable, the order number and ATCC catalog number. This information is required for us to respond and missing information could delay our response.

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Order Support The ATCC Order Support web page helps customers with order status, billing, and tracking of information and invoices.

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Product Technical Support The ATCC Product Technical Support web page helps customers find answers to questions related to product characteristics, applications, and use.

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Documentation The ATCC Documentation web page helps customers with product documentation, such as certificates of analysis and material transfer agreements.

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Customer Support The ATCC Customer Support web page helps customers with quotes, quality or regulatory inquiries, and more.

Account Support The ATCC Account Support web page helps customers with ATCC account setup, address updates, biosafety level updates, and more.

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Website Assistance The ATCC Website Assistance web page helps visitors with non-order-related website issues.

Order Support

Area of Interest

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Middle name

Last name

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Email address

Phone

Account number

Organization name

Organization type

Country or region

State

Other state or province

Address

City

Postal code

ATCC catalog number(s)

Sales Order Reference Number

Purchase order number

ATCC invoice number

Best time to contact

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