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Winter Weather Shipping Delays Contact us

Due to inclement weather conditions there may be delays in our shipping services. Please note that your order could be impacted by these expected weather-related disruptions. Thank you for your understanding and support!

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Note: International Customers - Determine Your International Distributor

To help us answer your questions, please include your e-mail address and full name, your ATCC customer account number (if applicable), your organization's name and address (including country), and when applicable, the order number and ATCC catalog number. This information is required for us to respond and missing information could delay our response.

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Order Support The Order Support web page helps customers with order status, quotes, billing, and tracking of information and invoices.
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Product Technical Support The Product Technical Support web page helps customers find answers to questions related to product characteristics, applications, and use.
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Documentation The Documentation web page helps customers with product documentation, such as certificates of analysis and material transfer agreements.
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Account Support The Account Support web page helps customers with ATCC account setup, address updates, biosafety level updates, and more.
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Website Assistance The Website Assistance web page helps visitors with non-order-related website issues.
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Other Inquiries The Other Inquiries web page helps customers with quality or regulatory inquiries, and more.

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