Contact Us for Documentation

To help us answer your questions, please include your e-mail address and full name, your ATCC customer account number (if applicable), your organization's name and address (including country), and when applicable, the order number and ATCC catalog number. This information is required for us to respond and missing information could delay our response.

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Order Support The ATCC Order Support web page helps customers with order status, billing, and tracking of information and invoices.

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Product Technical Support The ATCC Product Technical Support web page helps customers find answers to questions related to product characteristics, applications, and use.

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Documentation The ATCC Documentation web page helps customers with product documentation, such as certificates of analysis and material transfer agreements.

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Customer Support The ATCC Customer Support web page helps customers with quotes, quality or regulatory inquiries, and more.

Account Support The ATCC Account Support web page helps customers with ATCC account setup, address updates, biosafety level updates, and more.

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Website Assistance The ATCC Website Assistance web page helps visitors with non-order-related website issues.

Documentation

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