To ATCC Valued Customers,

ATCC stands ready to support our customers’ needs during the coronavirus pandemic. Our first job is to listen to and observe what our customers need, and meet those needs with quality products and services. While we are not currently experiencing delays due to this pandemic, we expect that we could see them as the situation evolves. If you experience any issues, please contact ATCC Customer Service at sales@atcc.org. For Technical questions please contact tech@atcc.org. Thank you for your understanding, patience and flexibility as ATCC does everything it can to help reduce the impact of the coronavirus pandemic to our valued customers.
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How to Order

Online

Ordering online is the most convenient way to order your trusted cell lines, microorganisms, and associated reagents

1
Create a Profile
Create Profile

It is quick and easy to create a profile, just complete a simple form and you're done.

Then, associate your customer account to your profile. You will need to have the billing postal code associated with the account for verification.

Don't have an existing ATCC customer account? Go to your profile and select "New Customer Account" from the menu to apply.

2
Establish a Customer Account

Existing customer and ordering online for the first time? Login to your profile and select "Add/Remove Account" from the menu.

add an account link Login

Becoming a new ATCC customer? Login to your profile and select "New Customer Account" from the menu.

create a new account Login
3
Place an Order

Know the ATCC numbers of the products you want to order? Use our Quick Order Form.

Start Shopping
4
Track your orders

We've made managing your orders easier!

Product Order History

Quickly find your current and past orders with our easy-to-use search tool

Order history snapshot

Order Details

Conveniently view all of the details for an order on a single page

Orders details page

Shipment tracking

Easily track your order with up-to-date shipment details

Shipment Tracking Page

Login

Benefits from ordering online

  • Customer-specific pricing
  • Estimated delivery dates
  • Faster turnaround
  • Printable web quotes
  • View order status and history
  • Pay invoices
  • Save shopping carts
  • Wish lists
  • Forward shopping carts to your purchasing agent once they have an online profile

Ordering from quote

Once you have received a quote from an ATCC sales representative, login and follow these instructions.

International Customers

If you reside in Europe, Africa, Australia, Brazil, Canada, China, Hong Kong, India, Israel, Japan, Macau, Malaysia, Mexico, New Zealand, Philippines, Singapore, South Korea, Taiwan, R.O.C., or Thailand, you must order from our official distributors.

Distributors.

E-Procurement

For institutions who use electronic in-house procurement systems (e.g., Ariba, Jaggaer, Coupa), we offer a wide range of e-Procurement services designed to help you streamline your procurement process and reduce your transaction costs. These services include everything from hosted catalogs to direct integration for electronic purchasing and e-invoicing. To learn more about our e-Procurement services, please contact us.

Contact Us

Additional Ordering Information

New Customer Account Application

You must establish an ATCC Customer account and have your account number associated with your profile before ordering.

Material Transfer Agreement

All customers must agree to the terms of our Material Transfer Agreement before ordering.

Product Use Policy

Find additional information regarding use of ATCC materials for research and commercial applications.

Distribution Policy

Review our distribution policy regarding who may order our products.

Permits & Forms

Required permits and forms are shown within the full product details and also in your shopping cart. These must be satisfied before products can be shipped.